2021 marked the 110th year gathering of the National Retail Federation (NRF). As in years past, the event focused on the latest retail trends and the core issues impacting its 18,000 members.
All attendees were able to safely enjoy the event, which featured a virtual version of the conference.
The central theme of this year’s event was the future of retail, with many of the program’s 90 sessions and speakers touching upon the industry’s shift to digital platforms. Other speakers touched upon post-COVID recovery strategies for retailers and the blurring of the lines between physical and digital retail. This report highlights some key takeaways from this year’s event.
TOPICNational Retail Federation : Retail's Big Show 2021 |
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THEMATICSRetail, Artificial Intelligence, RetailTech, Trends, Insights |